My pathway to computers was initiated by my younger brother, Shawn, who discovered computers at age 9, and never looked back. He was fortunate that my parents supported his curiosity and energy by providing him with older computers and electronics to learn with. When he was aged 18, he was light years ahead of everyone else, and at age 22 began learning Cold Fusion, and Flash before it was even commonplace.
The skill that sets him apart from others, is quite frankly, his ability to communicate on any level to educate people about computers, internet, design, etc. Regardless of your own skill set or ability, he is able to effectively educate people using their own frame of reference thereby creating a level playing field. I have never heard him talk over anyone’s head, and he pays attention to body language and verbal cues to determine if you are indeed following, and if you aren’t he changes the approach until he finds one that works for you. He taught me that when it comes to computers, you never ask “Can this be done…?” to , “How do I do this?”
Shawn, is the mastermind and owner of www.switchclick.com and together with his wife, Stacey, they provide intelligent web designs that are geared to each individual’s needs and abilities, always providing the perfect face to the world through the internet.
Through his example, I began to explore computers, and the digital world, and over time, practiced his example by educating people, and answering their questions in the same manner.
Eventually I began my own business, Banja Solutions, that offered more broad services (web, print, computer support, network solutions) to clients, as I discovered a need to help small business owners become empowered about this amazing tool (The computer) that could make life really simple, or really complicated! The computer does not need to be intimidating, and if you have contracted someone to do your web design, or design work, or computer repairs, and you don’t understand what they are saying, then you need to dump them.
Individuals who rely on your ignorance, are only looking to make money off you, and are not that interested in actually empowering you to the world of technology. It is not that complicated, or require a degree in mathematics, HONESTLY, what it does require is a patient teacher, some practice and cheat sheets to help you along. There are also all sorts of software solutions that can make your life simpler, without breaking the bank.
Recently, my brother pointed out the beauty of Google Apps and Gmail. It was amazing to me, that the manner in which he communicated this information helped my comprehension of this. I have a colleague who has been using gmail for years for her business, but was never able to communicate it to me in a manner that I understood the benefits, essentially, I thought it was just adding yet another email address to my portfolio, and wasn’t interested.
One of my clients, has 3 computers that are used to view email using Outlook. I had set up their website, and email through the hosting company, and had set up Outlook to download the email to the computers. Leaving the options to keep a copy of the email on the server, allows for multiple computers to view the messages without deleting them. This is very handy if you have a blackberry, Laptop and desktop.
Overtime, my client began to do more and more work from home on the home computer. I had set up Outlook at the home to do the same as the office; download a copy of the email, and keep a copy on the server. This allowed me to also view the emails while in the office, and she was at home working.
Here was the problem… whenever she sent out an email from home, the copy of the OUTGOING email – stayed on HER computer at home. There was no copy of it on the computer that I was using at the front desk. This made it very confusing to determine what information had been sent where and to whom.
Enter Google Apps, and GMail. My brother explained the benefits of this, and once I put it in practice, life has become so simple.
Google Apps for free
http://www.google.com/apps/intl/en/group/index.html
Essentially at the end of the day – how this has affected the client, is that the GMail configuration, (IMAP) now has whatever she is doing on ANY computer, from ANY location. It automatically updates on ALL the computers outgoing and incoming email. When I say the email address – I mean NOT using a GMAIL account. We have configured her email account (Like mine candace@banja.ca) to run THROUGH Gmail… so I use GMAIL to view the email, and essentially dumped OUTLOOK – thereby saving me a LOT of time and money.
Each computer runs in harmony – with the same information on all of them. There is no confusion or lost trails of communication.
If you are interested in obtaining more information on how to do this for yourself, please feel free to contact me. candace@banja.ca
There are a few steps to doing it – and depending on your level, the information needs to be customized for your comprehension levels. It can be done by anyone!





